About Us Casino Moons

Our story and heritage

Founded in 2008, Casino Moons has long focused on one core audience: slots enthusiasts. From the earliest days we concentrated on building a library rich in variety, embracing both vintage favourites and the latest mechanic-driven releases. That heritage gives our platform a depth of catalogue few competitors can match, especially in progressive jackpots and Megaways-style titles.

Operated by Blacknote Entertainment Group Limited and licensed under Costa Rica Gambling, our origins reflect a small, passionate team intent on curating memorable play. Over the years we scaled our offerings while keeping the essence of discovery and surprise that slots fans cherish.

We invite players to explore our carousel of games and live shows as they immerse themselves in a carefully curated environment. For a direct start, return anytime to our Home page to see featured titles and live events.

Core values that guide every spin

At our core, we champion fairness, variety and player agency. Fairness is reflected in transparent RTP information and a commitment to showcasing a range of volatility levels so players can make informed choices. Variety comes from deliberate partnerships with studios that push creative boundaries.

We also prize accessibility and service. Our VIP program recognises loyalty with personalised benefits and priority support. Every policy and product decision is made with the player experience in mind, from load times to customer response standards.

Licensing and governance

Casino Moons is licensed in Costa Rica, operating under the oversight applicable to that jurisdiction. Our corporate operator is Blacknote Entertainment Group Limited. These regulatory and corporate details define the legal framework in which we run our business and inform how we structure player support and platform operations.

We strive to maintain clarity about our governance. If you have questions about operational structure or licensing, our support team is available at [email protected] to provide straightforward answers and documentation where applicable.

Game provider partnerships and selection

Slots are our passion, and we work with an array of the industry’s renowned providers to supply a diverse, high-quality library. Key partners include:

• Microgaming (Games Global)
• Betsoft
• IGT
• Pragmatic Play
• Habanero
• Rival

This roster ensures a steady cadence of new releases, feature-rich mechanics and reliable RTP ranges. For slots enthusiasts, that translates into a landscape of Megaways engines, cascading reels, free-spin chains and headline progressive jackpots.

Beyond slots, our platform emphasises high-impact experiences such as drop-and-win tournaments and curated provider showcases that let fans follow the studios they love.

Massive live casino and game-show selection

Our standout USP is a vast live casino and game-show selection built for spectacle. We prioritise live titles that blend theatrical presentation with real-time interaction, offering an experience closer to a studio broadcast than a simple table game.

Game shows deliver short-session excitement with high engagement mechanics, while our live tables cater to players who enjoy strategy and social play. Both formats are structured to provide fast, memorable sessions and regular prize opportunities.

Technology and mobile experience

Performance is central to enjoyment. Casino Moons invests in infrastructure to reduce load times, support high-fidelity streams for live games and ensure consistent behaviour across devices. Our mobile support is designed so players can access full game functionality on phones and tablets without compromise.

Adaptive streaming, server-side stability and cross-platform session continuity mean you can move from desktop to mobile with the same account, the same game state and no loss of progress. Our goal is uninterrupted gameplay that fits modern, on-the-go lifestyles.

Responsible gaming commitment and transparency

We believe playing should be enjoyable and controlled. Our approach is to encourage sensible play patterns and provide clear information about gameplay dynamics such as RTP and volatility. We aim to make it easy for players to set limits and self-manage their activity.

Transparency also means confronting our history openly. Casino Moons has been placed on certain blacklists due to unethical business practices. We acknowledge these issues and present them plainly. While our catalogue and live offerings remain strong, we believe trust is earned through consistent, verifiable conduct and open dialogue with players and partners.

Community, team and recognition

Team and culture

Our team blends game curators, live studio producers and customer care specialists who know slots intimately. The culture leans toward collaboration and responsiveness, with an emphasis on delivering memorable sessions for enthusiasts who value variety and high production values.

Community and awards

Players gather here to compare RTPs, chase jackpots and celebrate standout releases. Though our history includes reputational challenges, the community remains a vital source of feedback. Any awards or recognition we have pursued reflect our product focus and the calibre of partner studios we host.

Looking ahead, our vision is to deepen studio relationships, expand our live-show lineup and refine player services to meet the expectations of discerning slots players. We remain committed to being candid about where we came from while focusing on an elevated, content-rich future.